Terms & Conditions

1. General

• These Terms govern your use of our website and services
• By using this website, you confirm that you are at least 18 years old or using it under supervision
• We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing

• All products listed are subject to availability
• We reserve the right to modify prices, discontinue products, or update descriptions without prior notice
• While we strive for accuracy, minor variations in colour or design may occur due to display differences or craftsmanship

3. Orders & Acceptance

Once an order is placed, you will receive an order confirmation. Saffron Origins reserves the right to accept or cancel any order due to:

• Product unavailability
• Incorrect pricing
• Suspected fraudulent activity

4. Payments

• We accept secure payments through trusted payment gateways
• Saffron Origins does not store your card or payment details
• In case of payment failure, the order will not be processed

5. Shipping & Delivery

• Orders are processed and delivered as per our Shipping Policy
• Delivery timelines are estimates and may vary due to external factors

6. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy
• We only accept returns in specific cases such as damaged or incorrect products

7. Intellectual Property

• All content on this website, including logos, designs, images and text, is the property of Saffron Origins
• Unauthorised use, reproduction, or distribution is strictly prohibited

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to harm, hack, or disrupt the website
• Provide false or misleading information

9. Limitation of Liability

Saffron Origins shall not be liable for:

• Any indirect or incidental damages
• Delays or failures caused by third-party services such as logistics and payment gateways

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how your data is collected and used.

11. Cancellation Policy

• Orders can only be cancelled before dispatch
• Once shipped, cancellation is not possible

12. Governing Law

• These Terms & Conditions are governed by the laws of India
• Any disputes shall be subject to the jurisdiction of Mumbai, Maharashtra

Contact Us

For any queries:

• Email: info@saffronorigins.com
• Phone: +91 9867949558
• Address: B2 & B4, Sita Estate, Aziz Baug, R.C. Marg, Chembur, Mumbai - 400074