Shipping & Delivery Policy

1. Order Processing Time

• All orders are processed within 1 to 3 business days
• Orders are not processed on Sundays or public holidays
• Once your order is shipped, you will receive a tracking link via SMS or email

2. Delivery Time

Estimated delivery timelines:

• Metro cities: 2 to 4 business days
• Other locations: 4 to 7 business days

Delivery timelines may vary due to remote locations, unforeseen logistics delays, or festive and peak periods.

3. Shipping Charges

• Free shipping on prepaid orders above Rs. 5,000
• Standard shipping charges may apply on other orders, calculated at checkout

4. Cash on Delivery (COD)

• COD may be available on select orders and locations
• Additional COD charges may apply
• Our team may contact you for order confirmation before dispatch

5. Order Tracking

Once your order is shipped, you will receive:

• Tracking ID
• Courier partner details

You can track your order through the link provided.

6. Delivery Attempts

• Our delivery partners will attempt delivery 2 to 3 times
• If the order is not accepted, it may be returned to us
• Re-shipping charges may apply for re-dispatch

7. Delayed or Lost Shipments

While we work with reliable logistics partners, delays may occasionally occur.

• In case of significant delays, please contact us
• If a shipment is lost, we will investigate and resolve it at the earliest

8. Address Accuracy

Please ensure you provide:

• A correct shipping address
• A valid phone number

Saffron Origins is not responsible for delays due to incorrect details provided by the customer.

9. Packaging

All orders are shipped in premium protective packaging to ensure your product reaches you in perfect condition.

Contact Us

For shipping-related queries:

• Email: info@saffronorigins.com
• Phone: +91 9867949558